Consider this for a minute—no matter what title is on your business card, be it foreman, supervisor, manager, president or chief executive officer—the people who report to you call you their boss.
The word “boss” comes from the Dutch word “baas,” originally a term of respect used to address a person in charge. When you consider the original meaning, being called a boss feels pretty good doesn’t it? Accept the title “boss” with pride. You’re in charge. Be in charge. Take pride in the responsibility but don’t become arrogant or take the title “boss” for granted.
What Does a Great Boss Look Like?
Never use the phrase “I’m the boss,” in an arrogant or entitled manner. No one respects people like that. They whisper behind the backs of bosses who are so stuck on themselves that they take their authority and responsibility for granted.
When you walk through the offices or visit the production floors of great companies, you’re likely to find engaged employees who are well led by great bosses. These bosses create an environment where people take responsibility, accept accountability and show up every day because they want to be there, not because they have to. If this doesn’t accurately describe your organization, you’re not alone.
The Powerful Effects of a Great (or Not-So-Great) Boss
Since 2000, the Gallup organization has been conducting an annual survey of American workers. The results haven’t changed much and reveal that only 31.5% of full-time American workers are “engaged” at their jobs. These employees show up early, leave late, come up with creative solutions, attract and retain customers, and bring energy to the workplace. Jim Clifton, Gallup’s CEO, asserts that this group more than likely works for a great boss.
However, 17.5% of American workers are “actively disengaged” at work. This group likely works for a boss that makes them miserable, and as a result, they spread their discontent throughout the organization.
Sadly, 51% of American workers are “not engaged” at work! These employees meet the minimum requirements, but they don’t view their jobs as a major component of their daily lives. They’re flying just under the radar while collecting a paycheck. It’s been estimated that lost productivity costs American businesses a staggering $500 billion annually.
If you surveyed your employees, would your results be better, worse or about the same as those of the Gallup Poll?
When you think about it, one of the most important decisions that you as a business owner make is deciding who to hire or promote as a boss. Choosing the right person propels your company forward while the wrong decision holds it back. What results could you achieve if you had Great Bosses at every level of your organization?
- Discover how to be a great boss—download a free chapter of How to Be a Great Boss.
- Download a copy of the EOS Accountability Chart to help you discover the right structure for your company
- Request a free 90-Minute Meeting with an EOS Implementer to get a clear picture of what it looks like to run your company on EOS
This article originally appeared on the Traction Process blog on May 18, 2016.