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Don't Confuse Blame With Accountability

Written by Ken Ritterspach on September 7, 2017

Accountability is a basic tenet of EOS®. It’s essential to clarify who is responsible for what, top to bottom.

One of the challenges when creating a culture of accountability is to coach managers not to mistake blame for accountability. They are not the same.

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What The Heck Is a Measurable?

Written by Tom Bouwer on August 28, 2017

Imagine you’re playing a sport but you can’t see the scoreboard. You don’t know the score; you don’t know how much time is left on the clock. You’re not sure if you’re winning or losing, and the frustrated coach tells you, “Just play harder.”

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Hold Your Employees Accountable without Damaging Company Culture

Written by Mike Kotsis on July 13, 2017

Many business leaders have worked hard to build their company's culture, only to realize that they've created a culture without accountability. There's a healthy work/life balance and employees enjoy being together, but productivity isn't as strong as it should be and no one seems to be on the same page.

Many leaders are afraid of being "the heavy" and ruining company culture by suddenly holding employees accountable for their work. How can you create accountability throughout your organization without damaging morale?

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Two Words That Will Kill Your Company

Written by Mike Paton on July 6, 2017

If you want to guarantee that you and your leadership team will never achieve your vision, get comfortable using the following phrase over and over:

“Kind of.”

Trust me, nothing will kill your company (and maybe you) faster.

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How to Balance Employee Autonomy and Accountability

Written by Mike Kotsis on June 5, 2017

Disengaged employees cost companies as much as $550 billion every year in lost productivity. As a result, frustrated companies are looking for better ways to increase employee accountability. But increased accountability on its own creates a culture of micromanagement that leads to unhappy workers. This, in turn, has a negative impact on employee productivity.

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