All companies running on EOS® follow the practice of having a weekly Level 10 Meeting™. I’ve seen many companies do these meetings, and one huge mistake keeps rearing its ugly head when clients get to the Customer and Employee Headlines, and again when they get to the Issues List. They launch right in and wind up missing the real stuff.
Many entrepreneurs are frustrated because they aren't getting what they want from their business. Most of them don't understand why they've hit the ceiling, and they're left spinning their wheels without gaining any traction.
Wondering why you aren't getting what you want from your business? It comes down to one or more of the following seven business problems.
Some time ago, a client of mine had a ridiculously long Issues List that was getting out of control. They never seemed to be making progress on resolving their issues - in fact, their issues seemed to be exploding!
EOS® promises to help you solve your company's issues for good. Over time, you should be seeing fewer issues and gaining new ground as an organization. But what if your Issues List isn't working? It seems like you're rehashing the same issues over and over again, and frankly the Issues List seems to grow rather than shrink.
You've got Issues List Fatigue.
Poor accountability could be the single greatest threat to your company’s future – creating a culture of excuses, confusion, and inefficiencies – ultimately resulting in a poor performance.
According to Gallup, only 30% of employees are “engaged,” 50% are disengaged (just going through the motions) – and an incredible 20% are actively disengaged, or working against you every single day – all of which directly impacts a culture of accountability.
I’ve noticed a pattern recently. In meeting with several leadership teams for the first time, I always ask the questions, “What do you want from your business? What’s your big goal?” And lately I’ve heard the same answer from business owners at three different businesses: "I want a business that can run itself. I want to be on vacation for a month and have no one notice!"
But how can you build a business that runs itself when your company has hit the ceiling?