If you’ve ever walked into your Level 10 Meetings or Quarterly Planning and heard someone say “I don’t think we have any issues,” you’re on a slippery slope to mediocrity. If your meetings have become routine or your team looks to you as the source of substance for the agenda for the weekly time you’ve allotted together, then it’s time to consider some questions to better serve yourselves and your company.
As an EOS Implementer™ I work with leadership teams running their company on EOS®, a business management system. During our quarterly sessions together, we spend a high percentage of our time on solving their issues. In the EOS Model™, the Issues Component™ has two tools. The first is the Issues List and the second is IDS™.
The most common challenge leadership teams encounter as they learn to IDS™ (Identify, Discuss, Solve) issues is that they move straight to discussion without identifying the root cause of the issue. There is only one difficulty with that approach – the issue is merely a symptom of what is truly happening. If you start discussing right away, you will most likely solve the wrong issue.
After a full and productive Annual Season with my clients, I’m always left reflecting on some common themes. This year, what resonated most was the relationship between members of a leadership team and a company’s Issues List. That reflection led me to a question every leader should ask:
"What verb describes how I most frequently impact our company’s Issues List?"
Nobody talks about the elephant in the room. It’s too uncomfortable. “It’s too embarrassing,” you think, “If I bring that subject up, then everyone will know about it.” But here’s the thing – people know about the elephant in the room, and ignoring it is causing more problems than it’s solving.