Are you spending too much time doing things you’re not passionate about in your business? Do you find yourself buried in nonproductive details and trapped in complex, energy-draining activities? Or, have you wondered what happened to the original energy and passion you had for the business?
In a survey of business owners, 82% of the respondents cited people issues as their number one frustration. Employees, partners, customers, vendors – they all weren’t on the same page!
In the EOS Process™, we address this frustration head-on by asking the leadership team three questions to strengthen the People Component of their business.
As an EOS Implementer™ I have the pleasure of working with many leadership teams of entrepreneurial companies. I get together with them in a room every quarter to make sure they are moving towards their Vision, realign them as a team and solve issues. And though every team and company is unique in their own way, all businesses struggle with the same issues, different but the same.
Once your leadership team discovers your company’s Core Values, it’s time to start using them to lay the foundation of your organization’s culture. To do that, you must have a compelling Core Values Speech.
“It’s consistency, not smiles that keep customers coming back.”
Well-documented processes, that are followed by all, ensure consistency for your customers and scalability of your business. However, it’s one thing to document a process but another thing entirely to have it followed by all. Embracing something new, such as a process, doesn’t come easily to people. If you’ve invested time, money and resources to implement a new reporting process to manage workflow and information, you probably know what I mean. Usually, just over half of the employees are using it a year later. Why?