A lot of EOS® companies struggle at the start of their journey with their Scorecard by trying to monitor too much information instead of focusing only on a handful of measurables. As a result, they don't love their scorecard and it doesn't work well for them. If that is the case for you and your Scorecard, here are 5 steps you can take to troubleshoot your Scorecard issues and make it work better for you.
Congratulations! You’ve documented your company’s core processes. It’s a big undertaking for teams to simplify and document their processes. The next step is to roll them out to everyone in the company and get them followed by all. But how do you do that?
Several of my clients recently asked for help in putting together company or departmental scorecards. For many organizations and leaders, finding the right set of 5 to 15 leading indicators that provide an absolute pulse on the business (or the department) is a difficult challenge. Often it takes several months or longer to truly fall in love with your scorecard.
Like most worthwhile journeys, strengthening the Data Component™ starts with a single step.
Most entrepreneurs know well the feeling of “flying blind.” It can feel like you’re running your business and making big decisions on vague sensations, feelings and emotions rather than using data that helps you make a quick, but fully informed, unbiased decision.
One of my clients was chomping at the bit to document their core processes – especially their HR process. They were a family-owned business and their turnover was holding back their profitability. They believed a robust HR process would reduce turnover and help increase profits.
So I taught them the three-step EOS® method to document their process. They created a rock for it, and got to work. But there were problems.