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Same Kind of Different

Written by CJ DuBe' on September 17, 2018

As an EOS Implementer™ I have the pleasure of working with many leadership teams of entrepreneurial companies. I get together with them in a room every quarter to make sure they are moving towards their Vision, realign them as a team and solve issues. And though every team and company is unique in their own way, all businesses struggle with the same issues, different but the same.

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Giving Feedback: Three Data Points

Written by Don Tinney on July 2, 2018

A helpful discipline when giving feedback to someone, or when having a tough conversation to help correct someone’s unproductive actions, is sharing three data points. Data points are examples of what the person is doing that demonstrates the bad behavior.

If you have to confront one of your people for bad behavior – let’s say he or she is treating people in the office poorly  you owe that person three examples. There is truly magic in three. Two is not enough and four is too many.

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Are You Solving the Wrong Issues?

Written by Connie Chwan on June 7, 2018

The most common challenge leadership teams encounter as they learn to IDS™ (Identify, Discuss, Solve) issues is that they move straight to discussion without identifying the root cause of the issue. There is only one difficulty with that approach – the issue is merely a symptom of what is truly happening. If you start discussing right away, you will most likely solve the wrong issue.

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How Do You Know If You’re Leading and Managing Effectively?

Written by Jim Coyle on June 4, 2018

How Well Are You Leading And Managing Your Team?

For most companies, this question doesn’t have an easy answer, but it’s usually something like this: “I guess pretty good? My team seems to like me.” Over the years, I have heard versions of this answer many times – but only from companies not running on EOS®! It’s scary how many things are wrong with that answer, not least of which is the belief that being liked is an indication of strong leadership and management skills. These leaders and managers clearly don’t have a way to measure how they are doing.

With a company running on EOS, the answer is completely different.

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Your Culture is Your Fault

Written by Ken DeWitt on May 10, 2018

I was recently with the leadership team of a proud company that had a big challenge. They had been experiencing declining sales and profitability. The senior leadership team understood the gravity of their situation, but they couldn’t get the mid-level managers and the frontline employees to see a need to change day-to-day habits.

Like many companies, the culture of the organization had become stale. The employees had a lackadaisical, “So what?” kind of attitude: “So what if this order is not shipped on time? So what if the customer complains?

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