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Want a Healthy Team? Have More Conflict.

Written by Jim Coyle on May 18, 2017

You need team conflict to have a healthy team. Yes, you read that right. (Actually, you need conflict for any relationship to be healthy.) As psychologist Michael Batshaw says, “Engaging in conflict isn’t going to end the relationship, it’s avoiding the conflict that might.”

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The Power of a Positive Word

Written by Mike Paton on March 30, 2017

A few weeks ago, during a two-day annual planning session, I witnessed a truly poignant moment. The leadership team was participating in the “One Thing” exercise, designed to improve trust and team health. It requires each leader to provide every other team-member with two pieces of feedback – one positive and one constructive.

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How to Become an Open, Honest Leadership Team

Written by Mike Kotsis on February 20, 2017

Guarded, careful tiptoeing, avoiding the pain. If this sounds like your company's leadership team, you're normal. I've lost count of the number of teams that act this way – there are so many.

I’ve also seen teams like this who experienced such a tremendous transformation that they are now seeing great business results and healthy team dynamics with much less effort. They have become abnormally great.

What did they do to experience this transformation? It was a simple shift in their mindsets.

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What's Wrong with the Company Data You're Using?

Written by Preston True on January 30, 2017

Data is key to getting things done. But data is just an indicator, not an objective. It’s our use of data that truly drives results.

“Expert” may be a level of status for which we strive, but many “experts” have a gift for complicating things. Take a recent client conversation, for example.

One team member positioned himself as an expert in data. He created a list of the top 37 data points he felt the company needed to measure. When asked for the weekly goal of each metric, the data expert shared two reasons weekly goals were very difficult to define:

  • Much of the data was very difficult to access
  • The weekly goal would likely change based on several factors

This client has struggled for months to understand what the health of their business was each week.

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How to Have Healthy Conflict at Work

Written by Ken DeWitt on February 1, 2016

When I was 10 years old, I went on my first sleepover to my Irish Catholic friend’s house. Approaching the carport, I heard a commotion and was shocked to see the whole family of ten gathered, watching their two youngest kids in an all-out fist fight, and Mom and Dad making bets with the others on the outcome!

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