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Spreading True Rumors

Written by Ed Callahan on July 12, 2018

"Spreading true rumors" is a phrase I picked up when reading Patrick Lencioni’s book, The Advantage – Why Organizational Health Trumps Everything Else in Business. Lencioni says that the rumor mill is the most pervasive means of communication in most companies – spreading misinformation and causing confusion in the company.

Instead of trying to stop the spread of information by word of mouth, Lencioni suggests that leaders should take advantage of this medium and spread true rumors.

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Giving Feedback: Three Data Points

Written by Don Tinney on July 2, 2018

A helpful discipline when giving feedback to someone, or when having a tough conversation to help correct someone’s unproductive actions, is sharing three data points. Data points are examples of what the person is doing that demonstrates the bad behavior.

If you have to confront one of your people for bad behavior – let’s say he or she is treating people in the office poorly  you owe that person three examples. There is truly magic in three. Two is not enough and four is too many.

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Perfect is the Enemy of Done

Written by Ed Callahan on June 28, 2018

Every entrepreneurial company, regardless of size, never has enough people, money and time to accomplish all the goals its leaders can envision for it. It's the nature of the beast.

Given that resources are always deficient in some way, it's imperative to remember that perfect is the enemy of done. EOS® employs the 20/80 rule throughout the system. Focus on accomplishing the 20% that will help you achieve 80% of the result.

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5 Tips for Building Out Your Accountability Chart

Written by Jonathan Smith on June 25, 2018

One of the first things an EOS Implementer™ does when working with clients is to determine the right structure for the organization using the Accountability Chart. While this can be a straightforward exercise for your senior leadership team, some of your team members may have difficulty when it's time to build out the Accountability Chart for their own departments.

Here are a few tips to help you navigate this process with your team.

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It Takes All Kinds

Written by CJ DuBe' on June 21, 2018

Do you ever get frustrated with people on your leadership team while solving problems or brainstorming ideas? They may ask too many questions, jump to conclusions too fast, are too quiet, or are always a pessimist. Do you sometimes wish they all had your “MO” when discussing these things? Wouldn’t that be great? Or would it?

You might think it’s best to have all optimists on your leadership team or that it might be best to have all innovators or all realists, when in reality, my experience, after having observed almost 100 leadership teams identify, discuss, and solve issues, is that you’ll actually benefit by having a balance of all types.

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