In Chapter 6 of Traction, Gino Wickman shares ten “commandments” of a team that’s great at solving issues. Because solving an issue often requires one or more decisions to be made, they are also referred to as the Ten Commandments of Good Decision Making in the eBook, Decide! If you or your team are stuck and making little or no progress when solving issues, it’s time to assess whether you’re following these commandments.
After a full and productive Annual Season with my clients, I’m always left reflecting on some common themes. This year, what resonated most was the relationship between members of a leadership team and a company’s Issues List. That reflection led me to a question every leader should ask:
"What verb describes how I most frequently impact our company’s Issues List?"
If you’re like many entrepreneurs, you started your business with a great idea and did everything yourself. You generated sales, delivered your products or services, handled the finances, managed customer service and emptied the wastebaskets. As your business grew, did you fully remove yourself from most of these functions, replacing yourself with a more energetic, competent version of yourself? Did you begin with those things you weren’t good at and didn’t enjoy, or happened to be good at and didn’t enjoy? Did you “let go” once the new person was in place and established their competence?
Over the last 10 years, I’ve helped more than one hundred leadership teams implement the Entrepreneurial Operating System® in their companies. These entrepreneurs and teams all came to me for one simple reason – they weren’t getting what they wanted from their businesses. In our journey to clarify, simplify and achieve a company’s Vision, I’ve found that 80 percent of the time, one or more people change on the leadership team within the first two years.
Nobody talks about the elephant in the room. It’s too uncomfortable. “It’s too embarrassing,” you think, “If I bring that subject up, then everyone will know about it.” But here’s the thing – people know about the elephant in the room, and ignoring it is causing more problems than it’s solving.