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Why You Need to Solve Business Issues Slowly

Written by Mike Paton on February 6, 2017

One night this holiday season, my wife and I were wrapping gifts for our family. When a large pile of brightly colored packages sat beside each of us, we stood back to admire our handiwork. Kate’s packages were beautiful – crisply wrapped, carefully secured with beautiful ribbons that matched the wrapping paper, each package festooned with tidy little bows. My packages were technically covered (mostly) with wrapping paper and tape. But they didn’t really look…finished.

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Don't Let Doubt Paralyze Your Decision-Making

Written by Connie Chwan on February 2, 2017

Making decisions as you and your Leadership Team work on your business is a thoughtful process. And during that process, doubts most likely creep into your thinking periodically.

Doubts are those nagging feelings of uncertainty, where you may question a belief or hesitate to take action. Doubts generally make us uncomfortable. They leave us feeling anxious. After all, we’re entrepreneurs, leaders, managers – we’re supposed to be decisive and have all the answers at our fingertips. Right?

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What's Wrong with the Company Data You're Using?

Written by Preston True on January 30, 2017

Data is key to getting things done. But data is just an indicator, not an objective. It’s our use of data that truly drives results.

“Expert” may be a level of status for which we strive, but many “experts” have a gift for complicating things. Take a recent client conversation, for example.

One team member positioned himself as an expert in data. He created a list of the top 37 data points he felt the company needed to measure. When asked for the weekly goal of each metric, the data expert shared two reasons weekly goals were very difficult to define:

  • Much of the data was very difficult to access
  • The weekly goal would likely change based on several factors

This client has struggled for months to understand what the health of their business was each week.

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How to Avoid the Shiny Object Syndrome in Business

Written by Ed Callahan on January 26, 2017

The video below offers brilliant words of wisdom attributed to Warren Buffett as career advice to his personal airline pilot, Mike Flint. I have read this story before. This gentleman, self-described creativity expert James Taylor, offers it as advice for creatives.

I offer it as advice for business owners and leaders. It syncs really well with the precepts of EOS®, which all support the idea that Less Is More. Focus on the most important goals for your business, your department, your personal life – this quarter, this year, always.

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Don't Soften Your Criticism with Verbal Hugs

Written by Jim Coyle on January 23, 2017

If you want to be a more effective communicator, have more productive meetings, and have people respect you more – skip the verbal hugs. “Sounds good Jim, but what the heck is a verbal hug?” Good question.

A verbal hug is used to soften the blow of a message you believe is going to be difficult to hear. By adding extraneous information that you may or may not believe, you offer a verbal hug, hoping it will make what you are really trying to say more palatable.

This can become problematic because the true message is no longer clear and can be disregarded or not even heard.

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