If you’re like many entrepreneurs, you started your business with a great idea and did everything yourself. You generated sales, delivered your products or services, handled the finances, managed customer service and emptied the wastebaskets. As your business grew, did you fully remove yourself from most of these functions, replacing yourself with a more energetic, competent version of yourself? Did you begin with those things you weren’t good at and didn’t enjoy, or happened to be good at and didn’t enjoy? Did you “let go” once the new person was in place and established their competence?
Bottleneck, logjam, impasse, run aground – there are lots of ways to say that things are not moving forward– you’re stuck. We’ve all been there, and once you realize it’s happened, you immediately start looking for ways to get UN-stuck.
While there are many ways that organizations get stuck, it is often the result of an organization outgrowing whatever systems, resources, or people that brought them to where they are. Implementing EOS® helps you gain traction so you can begin moving forward again, allowing you to get what you want from your business.
At a recent gathering of the EOS Implementer Community™ one of my fellow Implementers shared this quote that may help you figure out where to start:
“Have you ever noticed that the bottleneck is always at the top of the bottle?”
Recently, I've had several new clients take the first step on the journey of becoming their best by implementing the simple, proven tools of the EOS® Proven Process. A common theme from all of them is that they don't have enough time capacity. They have so many things they're trying to get done, there never seems to be enough time in the day. This is one of the first signs of burnout.
So on our first day together, we work together to get really clear on the most important use of the team's time over the upcoming 90 days.
Do you find yourself saying any of the following?
- If you want it done right, you just have to do it yourself!
- It’s so hard to find good help these days!
- This project is just too important to delegate!
- By the time I teach someone, I could just do it myself!
If any of these statements sounds familiar, it’s time to dare to delegate. Chances are, you’re spending too much time at work focusing on things that drain you.
When you’re stuck, it can leave you feeling frustrated and overwhelmed. It happens when you, your department, or your company isn’t growing anymore. It also happens when you’re growing too fast and everyone is struggling to keep up.
This is a normal part of organizational growth—think of it as growing pains. In EOS, we call this Hitting the Ceiling.
Acknowledging when you’ve hit the ceiling is vital, because once you and your team have acknowledged it, it just becomes an issue that needs to be solved.